Natural Language Processing in Finance

Artificial intelligence-powered customer experience Smart requirement engineering, prediction of legal outcomes, hate speech detection, and headline generation are some other varied domains of NLP applications in a smart city [23,24,25]. NLP has also been utilized for...

How to Use Customer Service in Your Marketing Plan

Importance of Customer Service Explained: 8 Benefits Not all customer complaints or questions (or compliments, if we’re being optimistic!) are necessarily directed right at you. Sometimes, people air their grievances for the world to see without expecting anyone at...

Top 6 ways to use an AI chatbot in healthcare

Top 5 Healthcare Chatbot Uses Cases & Examples 2023 Layla was designed and developed through community-based participatory research, where the community that would benefit from the chatbot also had a say in its design. Layla demonstrates the potential of AI to...
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